Middle Eastern Shipping Company - Aramex is the cheapest in the Middle East!
Premium - Safe and fast shipping, shipping available in almost all countries.
EMS - Standard / EMS - Premium Secure post office delivery!
It is shipped through the post office of each country.
The lowest shipping cost, but if there is a problem, the confirmation may be delayed and the delivery may take a little longer.
+ Each country may have its own restrictions.(If a problem arises, we will contact you by email.)
If you have not entered all the information required for the shipment, KORTEYA will contact the customer via email,
Delivery may be held indefinitely if the customer does not respond.
Depending on the circumstances of each country, if delivery suddenly becomes impossible or in special cases, the order may be canceled at our discretion. In such cases, we will contact you separately by email upon cancellation.
For European countries, VAT/Tax ID is required. We ask for your understanding that the order may be canceled if there is no information required. Also, in Europe, it is not recommended to order large amounts at once because customs regulations are strict.
[Shipping Notice]
Please note that import duties are not included in the price of the item. These charges are the buyer’s responsibility.
This Data was delivered from the shipping company, The information of each country can change from time to time.
The most accurate information is to ask customs in each country, Please note that Korteya is not responsible for unexpected tariffs.
If customs clearance is not possible due to the approval of the Ministry of Health, Korteya is not liable for this.
If the item is returned for this reason, we will refund it "excluding all expenses incurred by the return". Please keep that in mind.
Agree to Terms of Use, Privacy Policy (required)
Terms and Conditions (required)
● Article 1 (Purpose)
The
purpose of the following Terms and Conditions of Use(‘T&C’) is to establish
guidelines on rights, duties and responsibilities of cybermall Users utilizing
the internet-related services (hereinafter referred to as the ‘Services’)
provided by the cybermall (hereinafter referred to as the ‘Mall’) operated by
company (e-commerce company).
『Unless
transactions contradict its properties, the following terms apply to e-commerce
transactions utilizing methods of PC communication, wireless and others』
● Article
2 (Definition)
①
‘Mall’ refers to a virtual business site established by company to trade goods
or services (hereinafter referred to as ‘Goods and Services’) using computers
and information communication facilities to provide Goods and Services to
Users. The term can also be defined as a company operating a cybermall.
②
‘User’ refers to a Member and Non-Member who has accessed the ‘Mall’ to use the
services provided by the ‘Mall’ in accordance with this T&C.
③
‘Member’ refers to a person who subscribes to become a Member by providing
personal information to the ‘Mall’ and receive information about the ‘Mall’ and
become a continual User of the services provided by the ‘Mall.’
④
‘Non-Member’ refers to a User of services provided by the ‘Mall’ without
subscription.
● Article
3 (Display, Explanation and Amendment of Terms and Conditions of Use)
① The ‘Mall’ shall, for easy
recognition by Users, display the contents of this T&C, name of company and
representative, business address(including an address handling customer
complaints), phone number, fax number, email address, business license number,
e-commerce permit number, and the name of personal information manager on the
main page of the ‘Mall’. Only the content of this T&C can be displayed
though a link page.
②
Prior to User’s final agreement to this T&C, the ‘Mall’ shall provide a
separate link or pop-up screen to obtain User’s verification on the terms of
cancellation rights, delivery responsibilities, refund conditions and other
important details.
③
The ‘Mall’ may make amendments within the permissible range without violating
applicable laws such as Consumer Protection Laws, Regulation of T&C Act,
e-commerce Transaction Act, Electronic Signature Act, Information and
Communication Network Promotion Act, Door-To-Door Sales Act, and other related
Consumer Protection Laws.
④
The ‘Mall’ shall specify the effective date and the reasons for amendment of
the terms and have post on the initial screen for 7 days prior to effective
date until the day before the effective date.
If the amendment is modified to the User’s disadvantage, then the ‘Mall’ shall
grant at least 30 days of grace period for notice. In this case, the ‘Mall’
shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner.
⑤
When the ‘Mall’ makes an amendment to the T&C, the modified T&C shall
be applied only to contracts concluded after the effective date, whereas all
contracts concluded before the effective date will remain under the provisions
of the old T&C. However, if the User who has already signed the contract
wishes to have the amendments administered, then the User may send his/her
intent to the ‘Mall’ and acquire consent from the ‘Mall’ within the notice
period stated in Clause ③
and it shall be applied accordingly.
⑥
Any information not specified and interpreted in this T&C shall be in
accordance with the e-commerce Transaction Guidelines and Related Consumer
Protection Acts provided by the Fair Trade Commission and other applicable
Consumer Protection Laws and Regulation of T&C Act.
● Article
4 (Provision & Replacement of Service)
① The ‘Mall’ shall perform the
following duties:
1. Provide information regarding Goods and Services and conclude purchasing
contracts.
2. Deliver Goods and Services on purchase contract.
3. Other duties designated by the ‘Mall.’
②
The ‘Mall’ may replace Goods and Services provided in future T&C in the
event that Goods and Services are sold out or technical specifications are
revised. In this case, the ‘Mall’ shall immediately announce the replacement of
Goods and Services and the date of application on the page where present Goods
and Services are displayed.
③
In the event that Goods and Services are replaced because of a change in
technical specifications or when Goods and Services are sold out, the ‘Mall’
shall immediately notify the cause of replacement to the addresses of the
Users.
④
Following the previous Clause, the ‘Mall’ shall compensate for all damages
caused. However, this shall not apply if the ‘Mall’ proves that such event is
not caused by its intention or negligence.
● Article
5 (Suspension of Service)
①
The ‘Mall’ may temporarily suspend its services as a result of the following
reasons: maintenance of computers and telecommunications equipment, replacement
or damage repairs, and interruption of communication.
⑤
The ‘Mall’ shall compensate User or any Third Party Member of damages caused by
the temporary suspension of services due to reason(s) detailed in Clause ①. However, this shall not apply
if the ‘Mall’ proves that such event is not caused by its intention or
negligence.
②
In the case of a conversion of business item, abandonment of business, merging
between businesses and for other various reasons, the ‘Mall’ shall notify the
consumer as specified in Article 8 and reward consumer in accordance with the
conditions suggested by the original ‘Mall.’ However, if the ‘Mall’ does not
advise such standard of compensation, the ‘Mall’ shall pay Users for their
mileage or reserve in kind or cash of which value corresponds to the currency
being used at the ‘Mall.’
● Article
6 (Membership)
① The User shall apply for
Membership by expressing his/her intent to agree to this T&C after filling
out the form designated by the ‘Mall’ with Member’s personal information.
②
The ‘Mall’ shall register all Users who apply for Membership in the manner
stipulated in Clause ①
unless the User is not engaged in one of the following issues:
1. After the applicant has lost Membership for reasons indicated in Article 7
Clause ③,
the applicant may acquire approval to re-subscribe for Membership three years
after the loss of Membership.
2. Entry of false information or omission in the registration form.
3. If deemed that registering the User would result in significant hindrances
to the ‘Mall.’
③
Establishment of Membership becomes effective at the time that the Member
receives the ‘Mall’s approval of Membership.
④
The Member shall immediately notify any changes in his/her personal information
to the ‘Mall in accordance with Article 15 Clause ① through email or other methods
of communication.
● Article
7 (Withdrawal from Membership & Loss of Eligibility)
①
Members of the ‘Mall’ may request, at any time, to withdraw from Membership and
the ‘Mall’ shall immediately process the request.
②
The ‘Mall’ may limit or suspend Membership for the following reasons:
1. Entry of false information or omission in the registration form.
2. If the purchase payment of goods and other ‘Mall’ usage related liabilities
have not been paid for before the appointed date.
3. If Member interferes with others to use the ‘Mall’ or threatens the order of
e-commerce (such as the illegal use of personal information).
4. If Member uses the ‘Mall’ to act against public order and morals prohibited
by the law and this ‘T&C.’
③
The ‘Mall’ may forfeit Membership of the Member whose Membership was suspended
or limited, if the same actions are repeated twice or more, or if the cause is
not corrected within 30 days.
④
When the ‘Mall’ forfeits Membership, all information will be cancelled. Prior
to cancellation, the ‘Mall’ shall notify the Member and give at least 30 days
or more to grant an opportunity to explain the cause.
● Article
8 (Notification to Members)
①
Any notifications from the ‘Mall’ will be sent to the email address designated
in advance by the Member during registration.
②
In the event of sending notifications to unspecified Members, a display of
notifications on the notice board on the website for 1 week or more may replace
sending emails. However, the ‘Mall’ shall send individual notice to a Member in
regards to matters which may have a significant influence in his/her
transaction.
● Article
9 (Application for Purchase)
The
User shall apply for purchase in the following manner or in a similar manner,
and the ‘Mall’ shall provide the User with the following information in an
‘easy-to-understand’ manner to aid in his/her request for purchase. However,
Members are exempt from items 2 and 4 below.
1. Search and select Goods and Services
2. Enter name, address, phone number, email address (or mobile phone number)
3. Confirm matter(s) in respect to the contents of this T&C, limited
cancellation policies, delivery fees, installation fees, and others
4. Express agreement to this T&C and confirm or refuse the above Item 3
(ex. mouse click)
5. Apply and confirm purchase of goods; Agree to allow confirmation of
application from the ‘Mall’
6. Select payment method
● Article
10 (Conclusion of Contract)
①
The ‘Mall’ may not accept request for purchase in Article 9 if it falls under
one of the following items. In the event of concluding a contract with a minor,
the ‘Mall’ shall notify that the failure to acquire agreement from a legal
representative may cause cancellation of the contract by the minor him/herself
or the legal representative.
1. Entry of false information or omission in the registration form
2. Purchase of cigarettes and liquor and other Goods and Services prohibited by
the Youth Protection Law
3. If deemed that accepting application for purchase may cause technical
problems to the ‘Mall’
②
The contract is deemed to be concluded when the acceptance of the ‘Mall’ is
delivered to the User in the form stipulated in Clause ① of Article 12.
③
The acceptance of the ‘Mall’ shall include confirmation on the User’s request
for purchase, availability of sales, and correction or cancellation of the
request for purchase.
● Article
11 (Payment Method)
The method of payment for Goods and Services purchased through the ‘Mall’ may
be selected from the following items. The ‘Mall’ may not collect any additional
fees regarding payment for Goods and Services.
1. Account transfer through phone banking, internet banking, mail banking and
others.
2. Card payment through prepaid card, debit card, credit card, and others.
3. Online bank transfer
4. Electronic money
5. Payment upon receipt
6. Mileage points or points offered by the ‘Mall’
7. Gift voucher contracted or approved by the ‘Mall’
8. Other means of electronic payment
● Article
12 (Notice of Receipt, Change and Cancellation of Application for Purchase)
①
The ‘Mall’ shall send a notice of receipt to the User after receiving the
User’s application for purchase.
②
In the case of a discord between the User’s intent and the received notice, the
User may change or cancel the application for purchase immediately after
receipt. If the request for change or cancellation is made prior to delivery,
the ‘Mall’ shall process the request accordingly without any delay. In the
event that payment has already been made, User shall follow the guidelines
detailed in Article 15 - Cancellation of Purchase.
● Article
13 (Provision of Goods and Services)
①
Unless otherwise specified, the ‘Mall’ shall take necessary measures such as
customizing production and packaging and deliver Goods and Services within 7
days from the date of purchase. However, if the ‘Mall’ has already received
payment in whole or in part, then delivery shall be processed within 2 business
days from the date of receipt. In such instances, the ‘Mall’ shall take
necessary measures to inform the User on procedures of provision and delivery
status of Goods and Services.
②
The ‘Mall’ shall specify delivery method, payer, and delivery time for each
delivery method for the Goods and Services purchased by the User. In the event
that the ‘Mall’ exceeds the designated period of delivery, it shall compensate
the User for damages. However, this shall not apply if the ‘Mall’ proves that
such event is not caused by its intention or negligence.
● Article
14 (Refund)
In the event that the Goods and Services are sold-out or unavailable and cannot
be provided or delivered to a User who applied for purchase, the ‘Mall’ shall
notify the User without any delay, and if payment for Goods and Services has
already been made in advance, the ‘Mall’ shall take necessary measures or
refund payment within 2 business days from the date of receipt.
● Article
15 (Effect of Cancellation of Purchase)
①
In the event of a return of Goods from a User, the ‘Mall’ shall refund payment
of Goods within 3 business days. In the event of a delay in refund, the ‘Mall’
shall pay User with the interest calculated by the number of days delayed with
the overdue interest rate set by the Fair Trade Commission.
②
In regards to the above-mentioned case, if the User made payment of Goods with
credit card or electronic money, the ‘Mall’ shall immediately request the
business who provided such payment method to suspend or cancel payment.
③
In the event of any cancellation of purchase, the User shall bear the costs
arising from returning the Goods. On the account of the User’s cancellation of
purchase, the ‘Mall’ shall not claim charge for cancellation or compensation
for damage. However, in the event of a cancellation of purchase caused by a
discord in the contents of Goods and the advertisement or the provision of
contract, the ‘Mall’ shall bear the costs of returning the Goods.
④
If the User bore the delivery fees when he/she received the Goods, the ‘Mall’
shall specify and make noticeable as to who would bear the delivery fees upon
cancellation of purchase.
● Article
16 (Protection of Personal Information)
①
The ‘Mall’ collects a minimum amount of information necessary to execute the
purchase contract with Users. The following items are necessary information and
others are optional.
1. Name
2. Address
3. Phone number
4. Preferred ID (for Members)
5. Password (for Members)
6. Email address (or mobile phone number).
②
The ‘Mall’ must obtain approval from User when collecting personal information
used for identification/verification of User.
③
Personal information may not be used for any other purposes or be provided to
any Third Party without the approval of the User, and the ‘Mall’ shall be
responsible for any violation of the matter. Except for the following case
items:
1. For delivery of Goods, the ‘Mall’ provides the delivery service provider
with minimum information of User(name, address, phone number) to perform such
duty
2. For statistics, academic research or market research purposes, using the
information provided in a form where individuals are not identifiable
3. For transacting payment of Goods requiring personal information
4. For personal identification purposes to prevent illegal use of personal
information
5. For an inevitable case by regulation of law or legislation
④
In the event that the ‘Mall’ is required to acquire the approval of User by
Clause ②
and ③,
the ‘Mall’ shall specify its personal information manager (affiliation, name,
phone number, other contact information), purpose of collection and use of
information, information about Third Party (recipient, purpose of provision and
the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the Law related
to the Stimulation of Use of Information and Communication Network &
Information Protection. The User may at any time cancel his/her approval.
⑤
User may, at any time, request for confirmation and correction of error in
their personal information possessed by the ‘Mall,’ and the ‘Mall’ shall be
responsible for taking any necessary measures without any delay. In the event
that a User requests for the correction of an error, the ‘Mall’ shall not use
the applicable personal information until error is corrected.
⑥
For protection of personal information, the ‘Mall’ shall limit the number of
managers and be responsible for any damages caused by loss, disclosure or
falsification of personal information of the User which includes credit card
and bank account information.
⑦
The ‘Mall’ or any Third Parties who received personal information from the
‘Mall,’ shall without any delay destroy all personal information once the purpose
of collection has been achieved.
● Article
17 (Obligations of the ‘Mall’)
①
The ‘Mall’ shall not take any actions against public policy or actions
restricted by the law and this T&C. The ‘Mall’ shall put its best efforts
in providing Goods and Services on a stable basis in accordance with the
provisions in this T&C.
②
The ‘Mall’ shall be equipped with a security system to protect personal
information of Users (including credit information) and provide a safe
environment for Users to use the online services.
③
In accordance with Article 3 of the Law related to 『Fairness
of Display and Advertisement』, the ‘Mall’ shall be responsible
to compensate User(s) if damages were caused by displaying or adding unjust or
unreasonable advertisement for certain Goods and Services
④
The ‘Mall’ shall not send any profit-making emails which are not wanted by
Users.
● Article
18 (Obligations for ID & Password of Member)
①
Member shall be responsible for the management of his/her ID and password,
except for the case in Article 17.
②
Member shall not allow any Third Party to use his/her ID and password.
③
When a Member recognizes that his/her ID and/or password is stolen or is being
used by a Third Party, the Member shall immediately notify the ‘Mall’, and
follow the instructions of the ‘Mall.’
● Article
19 (Obligations of User)
Users shall not:
1. Register false information at the time application or revision of
information
2. Use others’ personal information
3. Change information displayed on the ‘Mall’
4. Remit or display information (computer program and others) other than the
information put on by the ‘Mall’
5. Infringe copyright or intellectual property rights of the ‘Mall’ or the
Third Party
6. Take any action that harms the reputation and interrupts the operation of
the ‘Mall’ or a Third Party
7. Disclose or display any information containing indecent or violent message,
video, voice, and other information going against good public order and morals.
● Article
20 (Relationship between Linking Mall & Linked Mall)
①
In the event that the main mall and the sub-mall are linked with a hyperlink
(ex. the subject of hyperlink includes text, image and video), the former is
called as the Linking Mall (Website) and the latter is called as the Linked
Mall (Website).
②
If the Linking Mall specifies and notifies the fact that it is not responsible
for any transaction with the User for any Goods and Services independently
provided by the Linked Mall on the initial page of the website of the Linking
Mall or a pop-up window, then the Linking Mall is not responsible for such
transaction.
● Article
21 (Copyright & Limitation of Use)
①
The copyright and other intellectual property rights for the works produced by
the ‘Mall’ shall belong to the ‘Mall.’
②
The User may not use or cause any Third Party to use information with
intellectual property rights belonging to the ‘Mall’ for reproduction,
transmission, publishing, distribution, broadcasting or other profit-making use
without prior consent of the ‘Mall.’
③
The ‘Mall’ shall notify the User when using the copyright belonging to the
applicable User in accordance with mutual T&C.
● Article
22 (Resolution of Dispute)
①
The ‘Mall’ shall apply and reflect the opinion or complaint made by User(s),
and install and operate a process for compensation of consumers’ damages.
②
The ‘Mall’ shall give priority to any opinion or complaint made by User(s).
However, in the event that it may not be able to promptly deal with the matter,
the ‘Mall’ shall notify the User with the cause and the final settlement
schedule.
③
When a User files for Remedy of Damage regarding a dispute between the ‘Mall’
and the User, the matter may be commissioned for arbitration by the Fair Trade
Commission or a Dispute Conciliation Services Organization selected by the City
Mayor.
● Article
23 (Jurisdiction & Governing Law)
①
All e-commerce related lawsuits between the ‘Mall’ and a User shall be in
accordance with the address of the User at the time of indictment. If an
address is nonexistent, then the lawsuit shall fall under exclusive
jurisdiction of the district court in the vicinity of User’s place of
residence. In the event that the address or residence of the User is not clear
at the time of indictment or if User is a foreign resident, the lawsuit shall
be filed to the competent court on the Civil Procedures Code.
②
Any and all e-commerce-related lawsuits between the ‘Mall’ and a User shall be
governed by the law of the Republic of Korea.
** Supplementary Provision (Effective Date)
I have read and agree to the user agreement.
Privacy Policy (required)
This
sample form is provided to you as a reference. Prior to posting, please make
the necessary adjustments in order to ensure that all information is in
accordance with the terms of your shopping mall.
1. Purposes of Collection and Use
of Personal Information
A. Contract fulfillment obligated
by provision of services and settlement of payment for the services provided
Supply of content, purchase and payment,
delivery of goods or billing statements and others, user authentication for
financial transactions and financial services
B. Member management
User authentication to access
members-only service, identity verification, prevention of unauthorized or
illegal use, membership subscription check, validation of user age,
confirmation of consent/agreement from legal representative for users under the
age of 14, handling of complaints and civil affairs, delivery of notices
2. Types of Personal Information
Collected : user ID, password, E-mail address, personal information of legal
representative for users under the age of 14
3. Duration of Retention and Use of
Personal Information
As a general rule, once the personal
data has fulfilled the purposes for which they were collected, they will be
discarded without delay. However, it shall be retained for a specified period
of time due to the reasons mentioned below.
A. Duration of Retention and Use
of Personal Information
Retention pursuant to prevention of
illegal transaction and internal shopping mall: OO years
B. Retention pursuant to
applicable laws
o Records on contracts or withdrawal of
offers and the like:
- Reasons of retention: Act on Consumer
Protection in the Electronic Commerce Transactions, Etc.
- Retention Period : 5 years
o Records on payment settlement and
supply of goods etc.
- Reasons of retention: Act on Consumer
Protection in the Electronic Commerce Transactions, Etc
- Retention Period : 5 years
o Records on processing of customer
disputes and complaints
- Reasons of retention: Act on Consumer
Protection in the Electronic Commerce Transactions, Etc
- Retention Period : 3 years
o Log records
- Reasons of retention: Communication
Privacy Act
- Retention Period : 3 months
※ If you do not accept these terms, you will not be
able to create an account with us.
I have read and agree to the privacy policy.
Agree to receive shopping information
Do you agree to receive SMS?
Do you agree to receive e-mails?